Privacy Policy

At 5PM Beverages, we value the trust of our customers and take the protection of their personal information seriously, we encourage customers to read and understand this privacy policy. If there are any questions regarding its contents, please contact us via the contact details contained in this policy.

  1. Respecting your privacy

5PM Beverages (ABN 71 641 882 608) is committed to compliance with privacy laws which apply to its business and which set out standards for the management of personal information. This policy outlines our personal information management practices.

Specifically:

  • the kinds of personal information we collect and hold;
  • how we collect and hold it and the purposes for which we collect, hold, use and disclose it; and
  • your right to access and seek correction & how you may complain about privacy matters if required.
  1. What kinds of personal information do we collect and hold?

The personal information we collect and hold is what is reasonably necessary for our business functions and activities, such as;

  • your personal details (name, addresses, telephone numbers, date of birth, age and gender);
  • your customer reference number or membership number (where applicable);
  • whether you have taken up some of our other offerings, such as membership; and
  • what, how and when you buy from us or have expressed an interest in buying from us.

Depending on the nature of your dealings with us, we may collect and hold other types of personal information, such as, information collected and held via our secure financial systems about the debit or credit card you might use for your purchases from us.

  1. How do we collect and hold this information?

When we collect personal information about you, we make and maintain appropriate records, we do this when:

  • you register with us, for example to create an account;
  • you communicate with us online; and
  • you take part in our promotions, competitions, testimonials, events, surveys;

Personal information we hold is stored in computer systems. These may be operated by us or by our service providers. In all cases, we have rigorous information security requirements aimed at eliminating risks of unauthorised access to such personal information, including loss, misuse or wrongful alteration.

  1. Why do we collect, hold, use and disclose personal information?

When we collect, hold and use your personal information, we do so primarily to sell and promote goods and services to you and to assist in investigating your complaints and enquiries.

  1. How can you access, correct or enquire about your personal information?

If you wish to access your personal information we will of course make it available to you (except in limited circumstances recognised by law). If you have an enquiry about privacy, please contact: info@5pmbeverages.com 

  1. How can you complain about our management of personal information?

If you wish to complain about a breach of the privacy rules that bind us, you are welcome to reach out to us at the contact information listed below. Please put your complaint in writing and to provide details specific to your complaint to facilitate the resolution process. We may discuss your complaint with our personnel and our service providers and others as appropriate.

Furthermore, we note that our online procedures make use of “cookies” in order to enhance your experience. Please refer to the cookies information below for further details. 

If you have any questions regarding our privacy policy, please reach out to info@5pmbeverages.com.

Cookies:

Why should you know about cookies?

Cookies involve the collection of information about you in a way which may not be obvious.

What is a cookie?

Cookies are small pieces of information captured when your device is used to access online content. Cookies are stored in your device by the person who arranges for the cookie to be set. This person may be the provider of the content being accessed or a 3rd party. 3rd party cookies are used to provide information about your device's access to more than one discrete site or data set.

Why do we allow cookies to be used?

We allow cookies to be used when you visit our online content. This enables your device to navigate our website without having to repeatedly log in, in the attempt to aid your browsing experience.


What are your choices about cookies?

You can control the extent to which your device allows cookies to be set. You can do this by changing the settings on the software your device uses when accessing / browsing online content. You may be able to disable third party cookies, depending on which browser your device uses. 


If you have any questions regarding our privacy policy, please reach out to info@5pmbeverages.com